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If your complaint still remains unresolved, you can escalate your complaint to the Senior Management Committee. Please select the relevant form from the contact us section. The Senior Management Committee will acknowledge complaints within seven working days and aims to provide a full response within 30 working days. The outcome of your complaint at this stage is final but we do hope that we have managed to resolve your complaint.

Telephone:

03303 501261

Fax:

03303 500754

Opening Times:

Monday - Friday

10am - 6pm

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